Since 2013 we’ve operated the National Call Line against Human Trafficking, 800 5533 000, from which we can prevent, deal with and fight against this type of modern slavery by establishing coordinating mechanisms between the federal government, local governments and civilian organisms that specialize in this topic.

In alliance with businessmen, civil society organizations and local governments, we promote a #TrustWorthyNetwork from which we can create conditions that favor co-participative security, from the family to neighborhood associations. Each action must contribute to the Mayoralty’s well being, which also have an influence on the security levels throughout the city.

Over 30 percent of the calls we receive at Your Safety Call Line 55 5533-5533 refer to this crime. We offer legal and psychological support to victims of different types of extortion, as well as preventive tools for citizens. We participate, together with Mexico City’s Security Cabinet against the Drop-to-Drop model. We also invite you to download the app No + Extortion, available for Android and IOS, from which you can block extortionists’ phone numbers. Our social networks offer a consult service of the phone number databases that have already been reported by citizens.

Abandonment and mistreatment are types of crime elder people are frequently victims of. At the Citizen Council we are committed with supporting and safeguarding their dignity. All the reports that reach the Silver Line and the Trustworthy Chat 55 5533-5533 are channeled to Sibiso, with which we have an agreement, so that each victim has access to safety tools, health and a way to outreach specialized institutions.

Violence within the home is a problem that affects many families. We are aware that those who suffer from it can’t overcome it easily. Through this cause we offer psychological and legal support to any family member so that he may identify and have the tools to escape from this problem. For the sake of healthy and constructive family relationships!

You have the right to be, love and choose! These are the main axis of this cause for which we open Your Safety Line and the Trustworthy Chat 55 5533-5533 to the LGBT+ population. Our phone counselors, legal and psychological agents are prepared to solve and guide accusers with the aid or transference to specialized institutions or authorities.

Through lectures that help raise awareness we act to eradicate school bullying by inviting society to get involved: boys, girls, teenage students, teachers, caregivers, with the purpose of creating a positive, sustainable and generalized change in school environments.

A life free from violence is a woman’s right. We are very committed with all sorts of actions that promote their empowerment and freedom. We create awareness campaigns of problems that they frequently face, including harassment in public transportation or insecurity in the streets. We address all their reports from a gender perspective.

The business world plays an important role in local and national economy. Sometimes, its importance is proportional to the insecurity threats their representatives suffer. That’s the origin of the commitment of permanent dialogue tables separated by sectors to help businessmen in the development of a culture that helps prevent crime, and offer efficient help for victims. We are also their link with authorities in terms of reporting new modus operandi.

We help prevent accountholder theft, fraud and extortions that are made in the name of bank institutions together with information theft. We work with the Banks Association and the National Commission for the Prevention and Defense of Financial Service Users (Condusef) in order to develop information and prevention campaigns for bank service users.

Companion animals are more important than ever. We don’t only like them but we also do everything we can to protect them. Our Call Line Against Animal Cruetly 55 5533-5533 and our Trustworthy Chat deal with cases of animal mistreatment and abandonment. We are convinced that the more human we are, less abuse and more security we have.

Road safety education and respect for pedestrians, cyclists, bikers and drivers is very important to help prevent accidents on the road. We trust that a responsible mobility is possible in each of our city’s streets. In order to achieve this, we made available a series of manuals and training courses in alliance with companies and civil society organizations.

Citizen safety is a hard labor that demands commitment between society and authority. In this relation of trust, the Citizen Committee creates awareness and promotes respect for the important labor police officers carry out. We participate in the development of a methodology to elect the Police Officer of the Month and we support research about Corruption and Violence Against Police Officers through Citizen Committees. We believe that the Police are not only the first representative of the government before society but also people who deserve protection and respect such as the one they show the citizens.

We are proud to learn that Mexico City is one of the world’s favorite destinations. We participate in conversations with the hotel sector, authorities of Mexico City’s International Airport and we have travelers’ attention modules in terminals to guarantee a safe experience for tourists who choose us for their pleasure or business trips. The more security, the better the conditions for hospitality that characterize businessmen of the tourist industry as well as all the citizens.

We know that a suicide risk requires special and sensitive support. Our psychology team guides those who are searching for help, a reason to say Yes to Life! We work in collaboration wit the DIF in Mexico City and we offer counseling that may include occasional therapies in person at our seat’s office.

Thanks to data analysis and our report of the incidence of crime Say Yes, we promote a culture of prevention that consists on providing safety tips for times in which we are the most vulnerable to house theft. For those who have already been victims of this, we offer full specialized counseling to exercise their right to report. We must assume that only people who show solidarity to others guarantee more safety, as the evolution of this crime shows despite police patrols and alarms.

We work with PTA associations, schools and insurance company to guarantee that girls, boys and teenagers in the city arrive safely at school and back home. Prevention, road education, civic culture and specialized attention in cases of insecurity and conducts that affect the safe development of the students’ population are some of the main actions this cause follows.

In alliance with Facebook, we designed a program to combat this type of extortion that mainly affects our teenagers and youth. Our Trustworthy Chat 55 5533-5533 is open 24/7 to reports and the dialogue with our social network can even help block accounts that are used to commit this crime.